Tel: 0161 338 4273  Mob:07780 335 900
Email: norman@nsffurniturerepairs.co.uk

Privacy & Cookies

We are NSF UPHOLSTERY, a small upholstery company operating as sole trader in England and Wales. Our office and workshop is based at Unit A1, Copley Mill, Huddersfield Road, Stalybridge, Cheshire SK15 3DN. (“we”/ “our” / “us”).

We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until midnight at the start of 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.

This policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at nsffurniturepairs.co.uk (the “Website”) you are accepting and consenting to the practices described in this policy. If you do not consent, please do not submit any personal data to us.

Our Data Protection Officer can be contacted using the following email address rebecsonorm@aol.com or alternatively writing to our registered office address set out above and marking it for the attention of the Data Protection Officer.

1. What information do we hold and how will we use it?

We may collect and process the following data about you:

2. Cookies

The Website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the Website. It also allows us to improve the Website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

You can find more information about the individual cookies we use and the purposes for which we use them in the document noted below.

Cookie Name Purpose More information
ASPSESSIONIDxxxxxxxxx ASP Session ID This cookie name is generally associated with use as a general purpose platform session cookie, used by sites written with Microsoft ASP based technologies. The structure of the cookie name is a common root - ASPSESSIONID, followed by a series of unique letters. It is usually used to maintain an anonymised user session by the server. https://msdn.microsoft.com/en-us/library/ms972338.aspx
__utma Google Analytics This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. Expiry: 2 Years. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
__utmb Google Analytics This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
__utmc Google Analytics This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
__utmt Google Analytics This cookie is set by Google Analytics. It's used to throttle the request rate for the service - limiting the collection of data on high traffic sites. Expiry: 10 Minutes. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
__utmz Google Analytics This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. Expiry: 6 Months. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

This Website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you have previously consented to the use of cookies but wish to withdraw your consent, please do this by emailing us at rebecsonorm@aol.com However, if you use your browser settings to block all cookies (including “strictly necessary” cookies) you may not be able to access all or parts of the Website.

3. Use made of the information

Provided that we have obtained your consent to the extent we are required to under the Data Protection Legislation, we may use the information we receive and/or collect about you to:

We collect and process much of your personal information on the grounds of legitimate interests, which include some or all of the following:

If we require your personal data for fulfilment of a contract with you, we may be unable to fulfil the contract without your personal data.

If we are unable to rely on legitimate interests or any other ground set out in the GDPR to process your personal data, we will obtain consent from you to the processing.

If we obtain consent from you to do so, we may provide your personal details to third parties so that they can contact you directly in respect of services and/or products in which you may be interested.

You have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent, or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information) from us please let us know by emailing us at rebecsonorm@aol.com. Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit. Withdrawal of your consent won’t affect any processing we have carried out in respect of your personal data prior to you withdrawing consent.

If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the “Unsubscribe” option in any email we send to you and providing the details requested or by emailing us at rebecsonorm@aol.com and we will take steps to ensure that this information is deleted as soon as reasonably practicable.

We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.

4. Third Party Sites

Our site may contain links to third party websites, including websites via which you are able to purchase products and services. They are provided for your convenience only and we do not check, endorse, approve or agree with such third party websites nor the products and/or services offered and sold on them. We have no responsibility for the content, product and/or services of the linked websites. Please ensure you review all terms and conditions of website use and privacy policy of any such third party websites before use and before you submit any personal data to such websites.

5. How safe is your information?

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The Website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.

We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.

6. Disclosure of your information

We may share your information with selected third parties including:

Please note that we may need to disclose your personal information where we:

7. Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy. The destination to which your personal data will be transferred will either offer adequate protection of your personal data, as determined by the European Commission, or we will make sure there are appropriate safeguards in place. If you would like to know more about the basis on which we transfer your data outside the EEA where a finding of adequacy hasn’t been made, please contact rebecsonorm@aol.com.

8. Your rights in respect of your data

There are a number of rights available to you under GDPR:

If you have any complaints about our use of your personal data, please contact us. You are also entitled to report any concerns which you may have to supervisory authority in your jurisdiction. The supervisory authority in the UK is the Information Commissioner’s Office. You can call the ICO on 0303 123 1113 or get in touch via other means as set out on the ICO website at https://ico.org.uk/concerns/.

If you have any further queries or comments on our policy, please contact us by emailing rebecsonorm@aol.com. We always welcome your views about our Website and our privacy and cookie policy.

custom built furniture

Norman Forsythe

The General Manager, Norman Forsythe has over 30 years experience in the upholstery trade and is an expert in all aspects of the craft including upholstery, recovering of sofas and other types of furniture and all aspects of manufacture, repair and restoration.

As a skilled traditional craftsman, Norman is able to work with you to design and build exquisite items of custom furniture. Recent projects have included furniture covered in Kilim fabrics.

restoring furniture

The service you can expect...

Our aim is to repair, restore or recover your furniture to its former glory, extending its life so that you can enjoy your favourite pieces of vintage furniture for many years to come.